Privacy Policy

Information You Choose To Share

Valiant Garage Door may receive information you choose to provide when you call, text, submit a form, request an appointment, ask for an estimate, or otherwise contact the company. This may include your name, phone number, email address, service address, photos, appointment details, garage door issue, and messages you send.

Amazon And Alexa App Privacy

The Valiant Garage Door Alexa app is informational. It provides service-area answers, broken spring safety guidance, emergency repair guidance, booking direction, website information, and the Valiant phone number.

The Alexa app does not request Alexa profile permissions, does not collect payment information, does not collect personal information from Alexa, and does not open, close, or control garage doors. Amazon may process your Alexa interaction under Amazon's own terms and privacy notices.

800.com Calls And Messaging

Valiant Garage Door may use 800.com or related communication tools to receive, route, place, and respond to customer calls and messages. If you call or message Valiant Garage Door, communication metadata and message or call content may be processed as needed to respond to your request, schedule service, keep service records, and improve customer support.

Message and data rates may apply. If text opt-out commands are supported in a conversation, you may reply STOP to opt out and HELP for help.

How Information Is Used

Information is used to respond to inquiries, schedule and provide garage door service, confirm appointments, send service-related communications, maintain records, improve customer experience, protect the website and communications systems, and comply with legal obligations.

Sharing And Retention

Valiant Garage Door does not sell personal information. Information may be shared with service providers that help operate the website, communications, scheduling, analytics, advertising measurement, or customer support. Records are kept only as long as reasonably needed for business, legal, safety, and service purposes.

Contact

For privacy questions, contact Valiant Garage Door at vm@valiantdoor.com or call 925-409-4974.